Industrial supply is how HVAC units, car parts, solar panels, and other critical assets get to homes and businesses for installation. Effective industrial supply last mile delivery has become a lynchpin in the operations of successful companies in the space. If they provide on-time, on-demand delivery of these assets, they position themselves to win more business and grow.
The challenge for industrial suppliers is that it can be hard to identify a last mile delivery partner that can be trusted with regular work. At FRAYT, we serve as a valued middle and last mile delivery partner for industrial suppliers, ensuring their delivery needs are met with a blend of driver quality, real-time visibility, and overall reliability. We leverage rigorous driver vetting, incentivization programs, and advanced technology to ensure we get the job done right on behalf of our customers.
Continue reading to learn more about finding a partner you can trust for industrial supply last mile delivery, and contact the FRAYT team to discover what we can offer as your delivery partner.
The Importance of Driver Quality in Delivery Services
Quality drivers are the starting point for effective industrial supply last mile delivery. Drivers are in a unique position to keep shipments moving toward on-time delivery, and they also serve as customer service representatives once those shipments arrive at their destinations. At FRAYT, we ensure we only hire quality drivers by emphasizing the following:
- A rigorous vetting process: We only accept about 20% of driver applicants. Our vetting process is designed to identify the most qualified and reliable drivers possible. We also use ongoing compliance checks to ensure our drivers’ documents are up to date, reducing risk for shippers.
- A commitment to professionalism: We use a small application fee to ensure that only serious and committed drivers apply to our program. This small fee pays big dividends in helping us identify drivers who can perform reliably.
- Incentivization programs: Our Preferred Driver Program allows shippers to preselect drivers based on past performance, ensuring consistency and reliability. We also offer performance-based rewards that keep drivers engaged in creating outstanding customer experiences.
The job of industrial supply last mile delivery isn’t finished after driver selection — but this critical step serves as a foundation for overall success.
Enhanced Visibility and Communication with FRAYT’s Technology
Modern industrial supply last mile delivery should be powered by a modern tech stack. At FRAYT, we offer shippers an existing tech stack that delivers:
- Real-time tracking: Enjoy end-to-end visibility and live tracking of deliveries with our advanced technology.
- Direct communication: Our app allows shippers to text or call their drivers, ensuring clear and on-demand communication as needed.
- Status updates: The app also provides confirmations when the delivery is picked up, when it’s en route, and when the shipment is complete. This can be shared with customers or with internal teams.
Not all industrial supply last mile delivery providers offer this level of technology. Too often service providers fail to complete on-time deliveries, and they also fail to communicate the status of shipments — exacerbating the issue of late deliveries. At FRAYT, we pair quality drivers with industry-leading technology to ensure our customers don’t experience these frustrations.
The Trust Factor – Why Industrial Supply Companies Prefer FRAYT
Quality drivers and advanced technology are integral to the success of our industrial supply last mile delivery services. But we continue to get repeat business from industrial suppliers for these two simple reasons:
- Consistency in delivery performance: We’ve built a program that allows us to provide consistent on-time deliveries on behalf of our customers. When a shipment is at risk for late delivery, we communicate that clearly so that our customers and shipment recipients know about the issue as soon as possible.
- A focus on long-term relationships: Everything we do is driven by a desire to build long-term relationships with our customers. We want to be your long-term industrial supply last mile delivery partner — and we go the extra mile to make that desire a reality.
WESCO, Midas, and Motion Industries are just a few examples of industrial suppliers that have discovered our last mile delivery services. Each has built a long-term partnership with FRAYT, one built on trust. Read the case studies to learn more about the benefits of working with FRAYT.
FRAYT: The Perfect Industrial Supply Last Mile Delivery Partner
When it comes to industrial supply last mile delivery, companies need more than just a service provider — they need a partner they can rely on. With FRAYT, you get on-time deliveries plus access to top-tier drivers, real-time visibility, and consistent performance. Our proven track record, cutting-edge technology, and commitment to long-term relationships make us the go-to choice for leading industrial suppliers that need effective delivery to reach their growth goals.
If you’re facing challenges with your current delivery provider, it’s time to partner with FRAYT for a seamless, reliable experience. Let’s get your shipments delivered the right way. Ship with us.
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