FAQs

  • How do I sign up for FRAYT?

    You can sign up for free by downloading the FRAYT App in the Google Play or App Store, or you can create an account online, here.

  • How much does it cost to use FRAYT?

    Each delivery's cost depends on dimensions, weight, and the mileage of each shipment. You can get an instant estimate on the FRAYT Platform.

  • What types of vehicles are available for On-Demand Delivery?

    FRAYT Vehicles include car, midsize vehicles, cargo vans, and box trucks depending on the dimensions and weight of your items.

  • How long does it take to make a delivery with FRAYT?

    The time for each delivery depends on driver availability, distance, and things like traffic conditions. Our FRAYT Dash options allow for more timely deliveries (within 2 hours). You can get a time estimation when using the FRAYT Platform. Sign in, or create an account, here.

  • Do you work with professional drivers?

    Drivers on the FRAYT Platform are independent contractors, and required to pass a background test and must have an insured vehicle. The FRAYT Support Staff is monitoring each delivery and in constant communication with drivers.

  • My question isn't listed here. How can I get an answer?

    We would be happy to answer any questions you may have about The FRAYT Platform. Feel free to reach out to us.

  • Can I use the FRAYT Platform from any location?

    FRAYT is currently operating across most major cities in the USA. See our FRAYT Active Region Map.

  • What can I have delivered using FRAYT's Platform?

    You can ship just about anything as long as it’s not illegal, animals, bio-hazardous or hazardous materials, firearms, or ammunition.

  • What payment options are available  when using FRAYT?

    Pricing for each delivery is based on distance and weight. You can talk to a sales rep to get termed billing.

  • Can I cancel a match?

    Any cancellations of Delivery Agreements may be subject to a cancellation charge, not to exceed 50% of quoted Fee. All fees are non-refundable.

A package successfully being delivered at a location