The FRAYT Blog

The last mile delivery landscape is evolving, driven by various factors, including high customer expectations. Is your business evolving along with it?

Follow these tips to find an industrial supply last mile delivery partner you can trust for on-time performance, quality drivers, and advanced technology.

Companies like HVAC and solar panel installers lean on specials to drive demand during what would otherwise be a slow period — making industrial supply last mile delivery highly important.

Shippers are learning an important lesson in today’s delivery and fulfillment landscape: success in the last mile begins with effective middle mile logistics.

Middle mile shipping is starting to get the attention it deserves. In today’s logistics landscape, where customer expectations are higher than ever, where disruptions are commonplace, and where …

The cost of last mile delivery is rising, but shippers can develop effective delivery programs and save money by choosing the right partnership.

Any 3PL needs an advantage to thrive in an industry that’s growing increasingly competitive. Adding hotshot delivery services can serve as the competitive advantage you’ve been looking for.

Studies show that 90% of consumers expect at least two- or three-day delivery, and 32% of global shoppers will abandon their shopping carts if the delivery time is too long.

The United States has experienced an industrial boom in the last three years that “may never be repeated in our lifetimes” — and that places extra emphasis on job site delivery.

The delivery process gets more complex and more expensive the closer products get to their end users, which is just one of the many reasons why …

The 3PL market is absolutely booming right now, and last mile delivery capabilities can help individual 3PLs capture a disproportionate share of the opportunity.

The delivery experience plays a huge role in customer satisfaction. The quality of last mile delivery services heavily influences that customer experience, often dictating …

Last mile delivery is an opportunity to gain a competitive advantage in 2024, if you build a program designed to create great customer experiences.

Effective delivery is essential to a positive customer experience. However, aligning with modern customer expectations is not so simple. Buyers today expect the items they want to be in stock and then delivered fast and affordably.

Customers don’t appreciate the complexity of last mile delivery. They just want their shipments to arrive on time and inexpensively. That leaves shippers to strike the delicate balance between …

Effective partnerships can help organizations overcome last mile complexity without drowning in high costs that undermine margin and profitability.

Your customers are obsessed with tracking their shipments. Research indicates that 91% of consumers track their packages, 39% track daily, and 19% track multiple times daily.

Effective last mile delivery partnerships are essential to the success of businesses across various industries, including industrial supply, retail, and others.

Perfecting last mile delivery is a key to unlocking customer satisfaction, consistent growth, and a competitive advantage in the marketplace for 3PLs, industrial suppliers, freight brokers, and others.

Supply chain partnerships are the key to collaboration and successfully navigating a chaotic landscape while creating a sustainable competitive advantage.

The best third-party logistics companies, better known as 3PLs, are good at managing the chaos of day-to-day operations. But, no matter how adept a …

The fulfillment and delivery landscape is full of opportunities right now. Those opportunities may only be outweighed by the ever-increasing complexities that 3PLs, freight brokerages, industrial suppliers …

Delivery speed and efficiency have become the cornerstones of customer satisfaction, placing a significant emphasis on building an effective last mile delivery program that can rise to meet customer expectations.

As customer expectations soar, demanding fast, reliable, and transparent delivery services, 3PLs face the growing challenge of not just meeting but exceeding these demands on behalf of their clients.

The last mile, often the most challenging and critical leg of an industrial product’s journey… requires a blend of safety, compliance, and efficiency — a trifecta that defines the success of delivery operations.

There are unique last mile delivery challenges in the industrial sector. … Industrial supply last mile delivery often involves transporting large, often heavy and delicate industrial goods, requiring specialized handling and timely delivery.

The middle mile, which is the bridge between the first and last mile of delivery, can turn into a significant cost center because disruptions or failures in this segment have far-reaching repercussions.

Middle-mile logistics are nothing new. But, in an age where e-commerce is reshaping the global supply chain, middle-mile delivery has emerged as a critical piece of the fulfillment puzzle.

Speed and efficiency always reign supreme in the logistics world. In pursuit of these twin priorities, cross-docking has emerged as a pivotal technique, transforming the way goods traverse the supply chain’s middle mile.

The middle mile is one of the most overlooked steps in the delivery and fulfillment process. Most shippers recognize the last mile’s influence on customer satisfaction, but middle mile infrastructure shapes the entire process.

Last mile infrastructure has scaled to meet this growing demand, but there remain complexities that require solutions. Last mile platforms can be a collective solution, as highlighted in this new article from FreightWaves.

Unlock efficient last-mile delivery with FRAYT & Supply Chain Now's webinar. Explore fleet diversification, partner dynamics, and gain actionable insights from industry experts to boost reliability and customer satisfaction in your delivery process.

As businesses attempt to match shifting customer expectations with the right services, last mile delivery emerges as a crucial strategy and a golden opportunity to increase customer satisfaction.

Discover the importance of last mile delivery in online shopping. This webinar dives into optimizing last mile fulfillment, leveraging technology, and enhancing brand experience. Join to understand its impact on customer expectations and business success.

When you overcome middle mile logistics challenges, you’re able to keep your goods and products moving toward on-time deliveries that delight customers.

The last mile delivery landscape has changed, but it’s still possible for retailers to achieve the ROI they desire. The key is knowing how to overcome last mile challenges while seizing opportunities.

The last mile landscape has evolved. Today, there’s a fresh emphasis on driver quality. The gig economy transformed last mile delivery services, but retailers are now looking for ways to balance flexibility and efficiency with creating outstanding customer experiences.

FRAYT and SupplyChainBrain teamed up to help businesses understand the nitty-gritty of fleet diversification that will put your business at the forefront of last mile delivery efficiency. We'll unravel the benefits of choosing the right partners and illuminate the crucial role of major carriers in this process. Learn how collaboration with last mile providers will accelerate your success and explore the abundant pros of fleet augmentation.

All retailers must eventually answer this last mile question: Should we manage deliveries with our own resources, or should we entrust this crucial task to a third party? An exploration of the benefits of working with a partner makes the right answer clear.

Peak retail seasons are more plentiful and complex than ever before. When retail businesses establish scalable last mile delivery services, they are better able to manage those complexities while also meeting consumer expectations.

Last mile delivery is an opportunity for retail businesses everywhere. When you master last mile delivery, you lower costs, create efficiencies, delight customers, and create an advantage over your competitors. These 12 last mile delivery best practices are the perfect place to start.

Most supply chain professionals say that a “seamless delivery” experience is “very or extremely” important to providing a competitive edge. But how can you create a retail delivery experience that matches growing consumer expectations?

In our latest survey, we delve into the untapped potential of Small-Move Management. Discover how freight brokers and 3PLs leverage this strategy to enhance their supply chains, combat challenges, and gain a competitive edge.

According to Frayt, 79% of businesses surveyed said last mile delivery services are crucial to gaining a competitive edge. Learn more key findings now.

Picture this: You're at the finish line of a marathon, the crowd is roaring, and you're about to cross over to victory — only to trip on a shoelace. That's what it's like when your last mile strategy needs more effective communication and support. All the hard work, dedication, and effort can fall flat due to a small oversight at a critical juncture. That's how crucial effective communication and support are in your last-mile strategy.

As e-commerce evolves and customer demand for fast, cost-effective, and reliable deliveries heightens, last mile technology innovations tackle many of these challenges. Businesses integrating advanced technology into last mile delivery operations can streamline operations, enhance efficiency, and carve out a distinct advantage in the marketplace.

Discover how final mile logistics can revolutionize your shipping operations by boosting efficiency, reducing costs, and enhancing customer experience.

Discover why businesses increasingly outsource delivery services to enhance efficiency and customer satisfaction in the digital retail era.

Explore last Mile delivery with Luke Denny of FRAYT in the Meet the Boss podcast. Discover insights, challenges, and FRAYT's innovative solutions.

Learn the importance of final mile delivery in achieving logistics excellence and how to select the best final mile service for your business.

Uncover how mastering last mile delivery can improve the customer experience, foster repeat business, and elevate your brand's reputation.

Navigate the complex world of ecommerce logistics with Fulfill.com. Find personalized, efficient, and cost-effective boutique 3PLs to power your business.

Explore the power of last mile fleet solutions in optimizing shipping efficiency, reducing costs, and enhancing customer satisfaction in the e-commerce era.

Discover the top last mile delivery services and learn how to choose the best provider to streamline your logistics, improve efficiency, and boost customer satisfaction.

In a survey of 500 enterprise retailers in both the USA and around the world, 99% of participants confirmed they plan on offering same-day delivery by or before 2025. Between keeping up with the retail giants and the consumer behaviors reinforced by COVID-19, same-day delivery is now vital to business growth and survival.

How do businesses distinguish themselves from competitors in an increasingly challenging, on-demand market? Instant delivery is the new norm, thanks to retail giants like Amazon, and companies like The Home Depot and Lowe’s are taking action to follow a similar delivery path. As builders and contractors seek to optimize their supply chains, the market is trending toward a focus on efficiency.

Consumer’s need for instant gratification is expected to increase as online shopping and same day delivery becomes a standard. In a market where speedy delivery becomes less of an option and more of an obligation, we explored some of our own customer case studies to offer your business inspiration on how using an on-demand delivery platform might be beneficial. In these case studies, we discovered how on-demand delivery positively affected various industries, ranging from tire supply, retail, manufacturing, and food service.

Courier delivery apps use a web platform to oversee and match professional drivers with businesses who need delivery services. Courier delivery apps handle delivery logistics from pickup to drop off. They schedule order deliveries, assign drivers, oversee operations, and strategize for improvements in future planning and delivery options.

The same-day delivery model means getting items directly from you to your customers locally, and without an expensive middle man prone to delays. By addressing typical last mile delivery issues, you can get items to your customers more quickly than ever before.

Roughly 65% of American households have an Amazon Prime Account. Perhaps the most differentiating aspect (and why most people pay their yearly or monthly dues) of their offerings is the same or next-day delivery.

The success of last mile delivery services depends on your ability to hire quality drivers that work reliably and efficiently. Poor quality drivers create poor customer experiences, lowering retention rates and damaging your retail brand.